Grievance

SKINNCELLS SEASONS PRIVATE LIMITED is committed to addressing customer concerns and protecting personal data in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023.

If you have any concerns, complaints, or requests regarding:
• Your personal data
• Order-related issues
• Refunds or returns
• Marketing communications
• Platform usage
• Any other service-related matter

You may contact our designated Grievance Officer.
Grievance Officer Details
SKINNCELLS SEASONS PRIVATE LIMITED
Hyderabad, Telangana
📧 Email: hello@mostunderated.com

How We Handle Grievances
Upon receiving a grievance:
• We will acknowledge your complaint within a reasonable time.
• We may request additional details if necessary for verification.
• We will review the matter thoroughly.
• We will provide a resolution or response in accordance with applicable laws and internal policies.

We aim to resolve all genuine concerns in a fair, transparent, and timely manner.
Escalation

If you are not satisfied with our response, you may seek remedies available under applicable law, including approaching the appropriate regulatory authority.

Underated values customer trust and remains committed to maintaining transparency, accountability, and responsible business practices.