Privacy Notice
Last Updated: 3rd March, 2026
www.mostunderated.com or “SKINNCELLS SEASONS PRIVATE LIMITED” (“Company”, “we”, “our”, “us”), having its registered office in Hyderabad, Telangana, is committed to protecting your personal data and ensuring transparency in how we handle it.
This Privacy Policy explains how we collect, use, process, store, and protect your personal data when you visit www.mostunderated.com (“Platform”), place orders, or otherwise interact with us.
This Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
By accessing or using our Platform, you agree to the terms of this Privacy Policy.
1. What Personal Data We Collect
We may collect the following categories of personal data:
Information You Provide Directly
• Full name
• Email address
• Mobile number
• Shipping and billing address
• Order details
• Customer service communications
• Marketing preferences
Information Collected Automatically
• IP address
• Browser type and device information
• Operating system
• Website interaction data
• Approximate geographic location
• Cookies and tracking data
Payment Information
All payments on our Platform are processed securely through Razorpay. We do not collect, store, or process your credit/debit card numbers, UPI IDs, or banking credentials. We only receive limited transaction confirmation details necessary for order fulfilment and accounting.
2. How We Use Your Personal Data
We process your personal data for the following purposes:
• To process and deliver your orders
• To provide order updates, refunds, and customer support
• To manage your account and purchase history
• To improve website functionality and user experience
• To analyze website performance through Google Analytics
• To deliver relevant advertisements via Meta Pixel
• To send promotional communications through email, SMS, and WhatsApp (only where you have opted in)
• To prevent fraud and unauthorized transactions
• To comply with legal and regulatory requirements
We process personal data based on consent, contractual necessity, legitimate business interests, and compliance with applicable laws.
3. Marketing Communications & WhatsApp
If you opt in, we may send you promotional messages, product updates, and offers through email, SMS, and WhatsApp.
You may opt out at any time by:
• Clicking the unsubscribe link in emails
• Replying “STOP” (where applicable)
• Contacting us at hello@mostunderated.com
Withdrawal of marketing consent does not affect transactional communications related to your orders.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Improve website functionality
• Understand user behaviour and traffic patterns
• Personalize your browsing experience
• Deliver relevant advertisements
We use third-party tools such as Google Analytics and Meta Pixel to analyze usage and marketing performance.
You may disable cookies in your browser settings; however, certain features of the Platform may not function properly.
5. Sharing of Personal Data
We do not sell or rent your personal data.
We may share your data with:
• Razorpay for payment processing
• Logistics and delivery partners for order fulfilment
• Technology service providers for hosting and website maintenance
• Analytics and advertising partners (Google, Meta)
• Government authorities or regulators when required by law
All service providers are required to maintain confidentiality and implement appropriate security safeguards.
6. Data Retention
We retain personal data only for as long as necessary to:
• Fulfil orders and contractual obligations
• Comply with legal and tax requirements
• Resolve disputes and prevent fraud
• Improve customer experience
Once data is no longer required, it is securely deleted or anonymized.
7. Data Security
Underated implements reasonable technical and organizational safeguards, including:
• SSL encryption
• Secure server infrastructure
• Restricted access controls
• Regular security monitoring
While we strive to protect your data, no method of transmission or storage is completely secure.
8. Your Rights
Subject to applicable law, you may have the right to:
• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for specific processing
• Raise grievances regarding data handling
To exercise these rights, please contact us at:
📧 hello@mostunderated.com
We will respond in accordance with applicable laws.
9. Children’s Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such collection, we will take appropriate steps to delete the information.
10. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before interacting with such websites.
11. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the Platform after changes indicates acceptance of the updated Policy.
12. Grievance Officer
For questions, concerns, or complaints regarding this Privacy Policy or your personal data, please contact:
Grievance Officer
SKINNCELLS SEASONS PRIVATE LIMITED
Hyderabad, Telangana
📧 hello@mostunderated.com